The specialised Short Learning Programme in Technical Support is intensive and career-orientated. Opening the door to tomorrow's world of work, it acts as a powerful launchpad to further studies in any of our Higher Certificates in Information Systems (IS). Build the knowledge and skills for work in a range of technical or support functions in the IT industry.
This Short Learning Programme provides you with a sound theoretical foundation of, and practical experience in operating system, computer systems and networking. The emphasis throughout is on technical application and on identifying and solving hardware-related problems. The core subject areas include A+, Network+ and Windows Server.
You also cover two broad topics that will be useful in any computer and business environment, namely Computer Literacy and Personal Skills Development. Our cutting-edge facilities such as computer labs, IS open learning areas, hardware pods and smart pods, will prepare you for the real IT work environment of the future.
What’s more, you will start developing essential skills for the workplace, especially for the IT industry, such as analysing and solving real problems, applying logic, being innovative and adaptable, collaborating in team situations and communicating effectively.
